Privacy Policy
Miss Summer respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
1. Who We Are
Business name: Miss Summer
Address: 30 Bowness Road, Middleton, Manchester, M24 4WT.
Email: academy@misssummer.co.uk
We are the “data controller” of the information you provide.
2. Information We Collect
We collect and store information you enter on our website or provide in any other way, including:
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Personal details: name, email address, postal address, phone number, login details, password.
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Order information: payment details (processed securely via Wix and payment providers), billing/shipping details, purchase history.
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Communications: messages, comments, feedback, product reviews, and recommendations.
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Technical data: IP address, login data, browser type, computer and connection info.
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Usage data: session information such as page response times, length of visits, page interaction details, and navigation methods.
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Profile data: preferences, saved items, and personal profile (if you create an account).
When you conduct a transaction, we collect the personal details necessary to process and deliver your order. Your personal information will be used only for the specific reasons stated in this policy.
3. How We Use Your Information
We use personal and non-personal information for the following purposes:
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To provide and operate our services, including processing and delivering your orders.
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To provide ongoing customer assistance and technical support.
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To contact you with service updates, account notifications, or promotional messages (if you’ve opted in).
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To create aggregated statistical data that helps us improve our website and services.
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To comply with applicable laws and regulations.
We may also use your contact details to send reminders about items left in your shopping cart, unless you have opted out of marketing communications.
4. Legal Basis For Processing
We process your data under UK GDPR on the following grounds:
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Contract: to fulfil your orders and deliver products.
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Consent: if you opt in to receive marketing messages.
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Legal obligation: for record keeping and tax compliance.
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Legitimate interests: maintaining website security, preventing fraud, improving customer experience.
5. How And Where Your Data Is Stored
Our company is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products. Your data may be stored through Wix’s data storage, databases, and applications. Wix stores your data securely behind a firewall.
All direct payment gateways offered by Wix adhere to PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover). These standards ensure the secure handling of credit card information by our store and its service providers.
6. Sharing Your Information
We may share information with:
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Delivery and courier services (to send your order).
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Payment processors (for secure transactions).
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Professional service providers (IT support, hosting, accounting).
We do not sell your data to third parties.
7. Cookies
Our website uses essential cookies that are necessary for basic functionality (such as remembering your shopping basket). We also use functional, analytical, and marketing cookies if you give consent via our cookie banner. You can manage or withdraw your consent at any time through the cookie settings on our site.
8. How We May Contact You
We may contact you to:
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Notify you about your account or orders.
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Troubleshoot problems or resolve disputes.
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Collect fees or monies owed.
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Send service updates or promotional offers (if opted in).
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Enforce agreements or comply with legal obligations.
We may contact you via email, telephone, text, or postal mail.
9. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Ask us to correct or update your information.
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Request deletion of your data (unless required by law).
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Withdraw consent for marketing at any time.
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Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
If you no longer want us to process your data, please contact us at academy@misssummer.co.uk or write to us at 30 Bowness Road, Middleton, Manchester, M24 4WT.
10. Data Retention
We keep personal data only as long as necessary for the purposes described in this policy, and as required by law (e.g. financial records are usually retained for 6 years).
11. Updates To This Policy
We may update this policy from time to time. Any changes will take effect immediately upon posting on the website. If we make significant updates, we will notify you so that you know what information we collect, how we use it, and under what circumstances we may share it.
12. Contact Us
If you have questions, or would like to access, amend, or delete your data, please contact us at:
academy@misssummer.co.uk or write to us at 30 Bowness Road, Middleton, Manchester, M24 4WT.
